FAQ

Does PinnacleCart Have a Community Forum?
We certainly do! You can access the PinnacleCart-run forums here. You can post topics or questions, answer questions, leave comments, etc. Be aware, you mus...
Mon, Apr 15, 2019 at 8:14 AM
How can I see if my site has broken links/404 pages?
404 pages are present when a page has been removed/deleted or turned off to be worked on, these pages present an error saying something along the lines of, ...
Mon, Sep 23, 2019 at 9:37 PM
Do I Have Access to Source Code (PHP)?
Yes, PinnacleCart does offer source code access to un-encrypt almost all of our php files. Source code access is currently available for $2,995 as of th...
Wed, Apr 10, 2019 at 1:57 PM
How do I edit the HTML of the Printable Invoice?
You have full HTML access to the Printable Invoice for orders. Here's how you edit them. Applies to Version(s): 3.8.0 - Current In this a...
Wed, Apr 10, 2019 at 11:09 AM
Multi-shipping and How it Works (Individual Product Shipping)
Multi-shipping provides the customer with Product Level Shipping. At this time the feature supports only custom shipping methods for flat rate. This option ...
Mon, Sep 23, 2019 at 9:31 PM
How do I Move my Shop from Shopify to PinnacleCart?
In this article I will be going over some of your options to have your information moved from Shopify into PinnacleCart Applies to Version(s): 3.5.x t...
Mon, Aug 12, 2019 at 6:46 AM
Can I Change the Default Search Status for Orders?
By default, when you access the Orders page, the orders shown have a Status of Process and Payment status of Pending or Received. This can be changed, but i...
Mon, Sep 23, 2019 at 9:31 PM
How do I get started with Webgility?
Webgility's eCommerce Connector saves you hours of work every day by automatically downloading orders from your online store. You can post orders into ...
Mon, Aug 12, 2019 at 7:04 AM
Bandwidth and Disk Space
Bandwidth and Disk Space are an important part of your hosting, knowing about these will help you better understand what kind of Plan you should be on. This...
Wed, Sep 18, 2019 at 1:46 AM
How can PinnacleCart meet the needs of my business?
PinnacleCart provides some of the best eCommerce software on the market today. We're constantly improving our software to meet the needs of our custome...
Wed, Apr 10, 2019 at 12:13 PM