FAQ

Does PinnacleCart have a community forum?
We certainly do! You can access the PinnacleCart-run forums here. You can post topics or questions, answer questions, leave comments, etc. Be aware, you mus...
Mon, Jun 15, 2020 at 11:45 PM
What is a 404 error and how do I fix them?
404 pages are present when a page has been removed/deleted or turned off to be worked on, these pages present an error saying something along the lines of, ...
Mon, Jul 27, 2020 at 6:34 PM
Can I access PinnacleCart Source Code (PHP)?
Yes, you can get access to the PinnacleCart source code. Source code access allows you full access to all PHP files and allows you to customize the function...
Mon, Jun 15, 2020 at 11:55 PM
How do I edit or change the look of my invoices?
To change the look of your printed invoices, you will need to access the HTML files and modify them. This article explains how you access the invoices.  Whe...
Mon, Jul 27, 2020 at 6:41 PM
How do I move from Shopify to PinnacleCart?
In this article, I will go over some of the options you have to move your store from Shopify into PinnacleCart. Applies to Version(s): 3.5.x to Current ...
Mon, Jul 27, 2020 at 6:49 PM
Can I Change the Default Search Status for Orders?
By default, when you access the Orders page, the orders shown have a Status of Process and Payment status of Pending or Received. This can be changed, but i...
Mon, Sep 23, 2019 at 9:31 PM
What is the difference between bandwidth and disk space?
Bandwidth and Disk Space are an important part of your hosting. Knowing the difference between the two will help you better understand what Plan you should ...
Mon, Sep 7, 2020 at 8:07 PM
How do I access my login page in PinnacleCart?
Every PinnacleCart store has its own unique login page. The address to your cart's admin login page will depend on the domain you have on your account,...
Wed, Jun 24, 2020 at 3:05 PM
How Can I Prevent Visitors From Viewing the Price of Products?
There's a few different ways to hide prices in PinnacleCart. You can prevent visitors from seeing the price, forcing them to create a login to view it....
Wed, Apr 10, 2019 at 12:17 PM
How Do I Setup a CAPTCHA On the Forms On My Site?
PinnacleCart has a built in integration with reCAPTCHA, Google's CAPTCHA service. You do not need to mess with code to get this to work. A CAPTCHA ...
Wed, Apr 10, 2019 at 12:30 PM