FAQ

Does PinnacleCart Have a Community Forum?
We certainly do! You can access the PinnacleCart-run forums here. You can post topics or questions, answer questions, leave comments, etc. Be aware, you mus...
Mon, Apr 15, 2019 at 8:14 AM
What is a 404 error and how do I fix them?
404 pages are present when a page has been removed/deleted or turned off to be worked on, these pages present an error saying something along the lines of, ...
Mon, Nov 25, 2019 at 1:57 AM
Can I access PinnacleCart Source Code (PHP)?
Yes, you can get access to the PinnacleCart source code. Source code access allows you full access to all PHP files and allows you to customize the function...
Sun, Mar 15, 2020 at 9:39 PM
How do I edit or change the look of my nvoices?
To change the look of your printed invoices you will need to access the HTML files and modify them. This article explains how you access the invoices.  When...
Mon, Nov 25, 2019 at 1:44 AM
Multi-shipping and How it Works (Individual Product Shipping)
Multi-shipping provides the customer with Product Level Shipping. At this time the feature supports only custom shipping methods for flat rate. This option ...
Mon, Sep 23, 2019 at 9:31 PM
How do I move from Shopify to PinnacleCart?
In this article I will be going over some of your options to have your information moved from Shopify into PinnacleCart Applies to Version(s): 3.5.x to C...
Sun, Nov 24, 2019 at 9:44 PM
Can I Change the Default Search Status for Orders?
By default, when you access the Orders page, the orders shown have a Status of Process and Payment status of Pending or Received. This can be changed, but i...
Mon, Sep 23, 2019 at 9:31 PM
What is the difference between Bandwidth and Disk Space?
Bandwidth and Disk Space are an important part of your hosting, knowing about these will help you better understand what kind of Plan you should be on. This...
Sun, Nov 24, 2019 at 9:27 PM
How Can I Prevent Visitors From Viewing the Price of Products?
There's a few different ways to hide prices in PinnacleCart. You can prevent visitors from seeing the price, forcing them to create a login to view it....
Wed, Apr 10, 2019 at 12:17 PM
How Do I Setup a CAPTCHA On the Forms On My Site?
PinnacleCart has a built in integration with reCAPTCHA, Google's CAPTCHA service. You do not need to mess with code to get this to work. A CAPTCHA ...
Wed, Apr 10, 2019 at 12:30 PM