Your store automatically sends messages or email notifications to you and to your customer while you are focusing in maintaining your business.
Please refer to the steps below on how to edit the email notification such as content, add or remove text and other necessary information:
Admin > Settings > Advanced Settings > Notification Emails
Below are the email templates that you can modify on your preference.
New user registered - for administrators
- Administrator will receive email confirmation from the website if there is a new registered customer.
New user registered - for customers
- New registered customer will receive confirmation email from the website.
New order - for customers
- Client will receive a confirmation email after they submitted a new order that they made in the website.
New order - for administrator
- Administrator will receive email notification about new order request with the information of the client.
Order Shipped - for customers
- Client will able to receive a delivery notice email from the website when the administrator will stamp the request as completed with the information about the order that they made.
Order Completed - for customers
- Once the administrator tags the order as completed the client will receive email from the website that the order is completed.
Password reset - for customers
- If client forgot the password of her/his account they can click “Forgot password” link so that they will receive temporary password from the website using their email address.
Password reset - for administrator
- Administrator can click “Forgot password” link in the website if they forgot their password so that they will receive a temporary password using their email address.
- If client purchase a gift certificate from your website and they will use email address as their delivery method, the email address will consequently receive the information about the gift certificate when administrator click the order complete.
Inactive Accounts - for administrator
- This feature works as a reminder for the administrator to remove the inactive admin account that it is not in use for over 90 days.
Password Change Reminder - for administrator
- An email will be sent to the administrator as a reminder to change their login password for security purposes.
Password Change Expired - for administrator
- Administrator will receive email notification from the website if there is any password that over 90 days so that they can remind the user to change it.
Custom Form Notification
- Administrator can modify or manage the notification form that client will receive.
Orders received notification
- This will allow the administrator to modify or edit the order notification looks like when customer will make order to your website.