Offering promotional codes is a great way to attract new and existing customers. It can be a discount with a minimum purchase required or free shipping on particular orders. 


We know that it's an essential part of your marketing strategy which is why we included it in our feature set to make things easier for you.


Applies to version(s): 3.9.0 or Current


In this article, you will learn:

How to Enable Promo Code

Creating a Promo Code

Setting the Promo Code Duration 

Assigning Products and Categories


How to Enable Promo Code

You need to enable the promo code first. In case you haven't, you can go to Marketing >> Promo discounts. On the top right, click "Enable Promo Code" and save.

enable promo code

Creating a Promo Code

To create a promo code, navigate to Marketing > Promo discounts > then click the Add Promo Code button. 

promo code details


  1. Select Promo Code Type
    • Global – The code will discount the subtotal of orders. This would be used for something like ‘Spend $100 and get 10% off your order’.
    • Product-based – This code will only discount products on the order. This would be used for something like ‘Spend 200 dollars, and get 15.00 off each product the code is applicable for.’.
    • Shipping – This code will only discount shipping. This would be used for something like ‘Spend $150 and get free shipping’. 
  2. Create a title - The title will show up after the actual promo code is entered on the website and will also display in reporting.
  3. Create a promo code - The promo code is the code that your customers need to enter to receive the discount. The cart will automatically generate one for you but you can also come up with your own.
  4. Discount and Discount Type - These two are directly related. The Discount is the number value and the Discount Type is the percentage or currency.
  5. Minimum Order Subtotal- This is the amount that must be reached for the promo code to be valid. For example "Spend $100 and get free shipping", this would be set as 100. 


Setting the Promo Code Duration 

  1. Select a start date and time when your customers can use the promo code. 
  2. Choose an end date when the promo code will expire. 
  3. Once you have filled out everything, click Save. 

set promo code duration


Assigning Products and Categories

assign products and categories to promo code


  1. Choose the products that you want to assign for the promo code. 
  2. Click the Add button. 
  3. Choose the categories that you want to assign for the promo code.
  4. Click Save when done. 


Note:

To assign all of the products within a specific category, select it from the Assign Categories section. Shift + click to select multiple categories in a row, or Ctrl + Click (Command + Click on Mac) to select multiple categories not next to each other. 

If you want to remove products out of a promo code, simply click the Remove button.   


If you didn't get your question answered, please contact the Pinnacle Cart Support Team. To submit a ticket, go to the My Account drop-down menu at the top right of the admin area and select Support.