Norton Shopping Guarantee gives shoppers confidence, which reduces site and cart abandonment. Customers enjoy a better buying experience and you enjoy doing more business.


Applies to Version(s): 3.9.x  Series

Complexity Level: Easy 

Estimated Time for Completion: 8 minutes


How to Enable Norton Shopping Guarantee

To enable the Norton Shopping Guarantee, follow these steps:

  1. Log in to your control panel, go to Apps. 
  2. Click on the Norton Shopping Guarantee logo.
  3. Click Enable. 

norton shopping guarantee app


        4. Enter your Store Number and Hash Code. You will retrieve this from Norton. Then click Activate. 

activate norton shopping guarantee


  • You will now see the Norton logo appear at the bottom left corner of your website.


After you or your customer completed the checkout process, you will then be presented with a message from Norton, plus the option to leave instant feedback.


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If you didn't get your question answered, please contact the Pinnacle Cart Support Team. To submit a ticket, go to the My Account drop-down menu at the top right of the admin area and select Support.