Product Reviews allow your customers to post feedback on products for the rest of your customers to see. It is a common feature of eCommerce sites.

Applies to Version(s): 3.9.x  Series

Complexity Level: Easy 

Estimated Time for Completion: 5 minutes 

How to Enable Product Reviews 

  1. In the admin area, go to Products & Categories > Product Reviews.
  2. Click the Advanced Settings button on the top right.
  3. Tick the boxes to enable product reviews. 


Once you enable product reviews, you have the option to auto-approve every review you get. You can also set the rating that you would like the Auto Approve to begin.


If you choose not to auto-approve reviews, it will appear as pending and you can choose to approve it or not. Take a look at this example: 


To approve a product review, all you have to do is click the edit button and change the status to approve. 

Links to Related Articles

Adding a Product

If you didn't get your question answered, please contact the Pinnacle Cart Support Team. To submit a ticket, go to the My Account drop-down menu at the top right of the admin area and select Support.