If you wish to cancel a service at PinnacleCart, this article outlines the steps you need to follow.


1. Login to your account at https://account.pinnaclecart.com.

log in to pinnaclecart


2. Click the drop-down menu beside your Account Name. Then, select Billing. 

billing

3. Select the add-on or feature you wish to cancel then click Request Service Cancellation.request service cancellation


4. Fill out the form and click Cancel Service.

request service cancellation form


5. After canceling, your request will be sent to Billing for processing. This can take up to 3 business days.


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If you didn't get your question answered, please contact the Pinnacle Cart Support Team. To submit a ticket, go to the My Account drop-down menu at the top right of the admin area and select Support.