If you are using the Namecheap name servers (DNS), you can change the DNS settings (DNS zones, DNS records) such as the A record. The A record is the DNS record that holds which IP address the domain should point to. This is the record you need to change so it points to PinnacleCart servers so your domain name than points to your store.

Applies to Version(s): All versions

Note: Contact support to get your IP address for your store if you do not already have this.

Getting started

In order to set up an A (address) record for your domain please perform the following actions:

Sign in to your Namecheap account

Mouse over your Namecheap username on the black bar at the top of the page

Click Manage Domains and click on the domain you wish to set the A (address) record for

Click on All Host Records on the left (missing All Host Records option?)

Enter an IP address for both WWW and @ fields and choose the record type as A (Address).


Click Save changes

Once you have finished these settings, it may take up to 48 hours for the changes to be seen across the internet, so please be patient.

Links to Related Articles.

Pointing Your Domain Name to Pinnacle Cart.

If you didn't get your question answered, please contact the Pinnacle Cart Support Team. To submit a ticket, go to the My Account drop-down menu at the top right of the admin area and select Support