Customers & Orders

Abandoned Orders - What They Are and How to Manage Them
Abandoned Orders are orders the were begun in your site by a customer, but never completed. This could be for a number of reasons. Maybe they were just brow...
Tue, Apr 9, 2019 at 2:31 PM
Managing Recurring Billing Customers
After you have fully setup Recurring Billing for your products and a user has purchased an item you can manage the user’s billing and account information fr...
Tue, Apr 9, 2019 at 2:34 PM
How to edit an order after it’s been placed
If you ever find yourself having to edit an order as a customer may have not used a Promo Code you provided them, or for another reason, this article will s...
Tue, Apr 9, 2019 at 2:35 PM
Testimonials
You can have your customers leave Testimonials on your site. Testimonials are a great way to show new customers the positive experiences other customers hav...
Tue, Apr 9, 2019 at 2:42 PM
Managing Orders in Pinnacle Cart
Managing Orders is how you will keep track of any New, Canceled, Abandoned, Pending Orders that you have on a daily basis. Managing orders is one of the mos...
Tue, Apr 9, 2019 at 2:45 PM
Exporting Customers Into a Spreadsheet
At some point you may need to export your customers into a spreadsheet for sites such as Mail Chimp or if you just want to get the email addresses for your ...
Tue, Apr 9, 2019 at 2:51 PM
Managing Customers in Pinnacle Cart
Managing Customers is an integral part of managing your online store. In this article you will learn Viewing Customers Searching Customers Managin...
Tue, Apr 9, 2019 at 3:02 PM
Refunding And Canceling Orders
Sometimes you may need to cancel an order if you need to give a refund, or if a customer changes their mind about an order before you've captured payme...
Tue, Apr 9, 2019 at 3:06 PM
What are all the Order Queues used for?
Your Pinnacle Cart store comes with a different request to process orders. At the point, when a request comes in through your Pinnacle Cart store, it will o...
Tue, Apr 9, 2019 at 3:09 PM